{
  "slug": "zendesk",
  "namn": "Zendesk",
  "leverantor": "Zendesk, Inc.",
  "kategorier": [
    "arendehanteringssystem",
    "kundtjanstsystem"
  ],
  "pris_fran": {
    "belopp": 19,
    "valuta": "USD",
    "enhet": "per användare och månad"
  },
  "senast_kontrollerad": "2026-10-18",
  "lasta_sidor": 13,
  "senast_last": "2026-10-18",
  "sida": "https://plattformsguiden.se/system/zendesk",
  "api": "https://plattformsguiden.se/api/v1/system/zendesk",
  "webbplats": "https://www.zendesk.com/se/service/",
  "beskrivning": "Zendesk är en programvara för kundservice som samlar ärenden, kunskapsbas och arbetsflöden i en plattform.",
  "kort_svar": "Zendesk kostar från 19 dollar per användare och månad. Systemet har gränssnitt på svenska och datalagring i EU. Det går att prova i 14 dagar. Zendesk, Inc. har huvudkontor i San Francisco.",
  "annons": false,
  "uppgifter": [
    {
      "nyckel": "pris_fran",
      "namn": "Pris från",
      "varde": {
        "enhet": "per användare och månad",
        "belopp": 19,
        "valuta": "USD"
      },
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Zendesk, pricing",
        "url": "https://www.zendesk.com/se/pricing/"
      }
    },
    {
      "nyckel": "provperiod_dagar",
      "namn": "Provperiod",
      "varde": 14,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Zendesk, pricing",
        "url": "https://www.zendesk.com/se/pricing/"
      }
    },
    {
      "nyckel": "svenskt_granssnitt",
      "namn": "Svenskt gränssnitt",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Zendesk, pricing",
        "url": "https://www.zendesk.com/se/pricing/"
      }
    },
    {
      "nyckel": "datalagring_eu",
      "namn": "Data lagras i EU",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Zendesk, pricing",
        "url": "https://www.zendesk.com/se/pricing/"
      }
    },
    {
      "nyckel": "iso27001",
      "namn": "ISO 27001",
      "varde": true,
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Zendesk, Trust Centre",
        "url": "https://www.zendesk.com/se/trust-center/"
      }
    },
    {
      "nyckel": "soc2",
      "namn": "SOC 2",
      "varde": true,
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Zendesk, contact centre software",
        "url": "https://www.zendesk.com/se/contact-center/"
      }
    },
    {
      "nyckel": "kryptering_vila",
      "namn": "Kryptering av lagrad data",
      "varde": true,
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Zendesk, Trust Centre",
        "url": "https://www.zendesk.com/se/trust-center/"
      }
    },
    {
      "nyckel": "penetrationstest",
      "namn": "Externa penetrationstester",
      "varde": true,
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Zendesk, Trust Centre",
        "url": "https://www.zendesk.com/se/trust-center/"
      }
    },
    {
      "nyckel": "driftstatus",
      "namn": "Driftstatussida",
      "varde": true,
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Zendesk, Trust Centre",
        "url": "https://www.zendesk.com/se/trust-center/"
      }
    },
    {
      "nyckel": "sarbarhetsrapportering",
      "namn": "Väg för sårbarhetsrapportering",
      "varde": true,
      "kontrollerad": "2026-10-06",
      "kalla": {
        "titel": "Zendesk, security.txt",
        "url": "https://www.zendesk.com/.well-known/security.txt"
      }
    },
    {
      "nyckel": "integrationer",
      "namn": "Kopplingar",
      "varde": [
        "Amazon EventBridge",
        "AWS Events Connector",
        "Facebook",
        "Google Analytics",
        "Instagram",
        "LINE",
        "Slack",
        "Sunshine Conversations",
        "WeChat",
        "WhatsApp",
        "X"
      ],
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Zendesk, pricing",
        "url": "https://www.zendesk.com/se/pricing/"
      }
    },
    {
      "nyckel": "huvudkontor",
      "namn": "Huvudkontor",
      "varde": "San Francisco",
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Zendesk, about Zendesk",
        "url": "https://www.zendesk.com/se/company/"
      }
    },
    {
      "nyckel": "arendehanteringssystem_kanaler",
      "namn": "Kanaler",
      "varde": [
        "contact form",
        "email",
        "Email",
        "messaging",
        "phone",
        "social"
      ],
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Zendesk, pricing",
        "url": "https://www.zendesk.com/se/pricing/"
      }
    },
    {
      "nyckel": "kundtjanstsystem_kanaler",
      "namn": "Kanaler",
      "varde": [
        "AI",
        "alla kanaler",
        "chatbots",
        "Contact Centre",
        "digital",
        "email",
        "live chat",
        "messaging",
        "Messaging & live chat",
        "Messaging and live chat",
        "phone",
        "social",
        "social media",
        "Ticketing",
        "voice",
        "Voice",
        "WEM"
      ],
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Zendesk, Trust Centre",
        "url": "https://www.zendesk.com/se/trust-center/"
      }
    },
    {
      "nyckel": "kundtjanstsystem_telefoni",
      "namn": "Inbyggd telefoni",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Zendesk, voice",
        "url": "https://www.zendesk.com/se/service/voice/"
      }
    },
    {
      "nyckel": "arendehanteringssystem_kunskapsbas",
      "namn": "Kunskapsbas",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Zendesk, pricing",
        "url": "https://www.zendesk.com/se/pricing/"
      }
    },
    {
      "nyckel": "arendehanteringssystem_sla",
      "namn": "Servicenivåer",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Zendesk, pricing",
        "url": "https://www.zendesk.com/se/pricing/"
      }
    },
    {
      "nyckel": "kundtjanstsystem_ai_assistent",
      "namn": "AI-assistent",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Zendesk, voice",
        "url": "https://www.zendesk.com/se/service/voice/"
      }
    },
    {
      "nyckel": "arendehanteringssystem_ai_assistent",
      "namn": "AI-assistent",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Zendesk, about Zendesk",
        "url": "https://www.zendesk.com/se/company/"
      }
    },
    {
      "nyckel": "arendehanteringssystem_itil",
      "namn": "ITIL-stöd",
      "varde": true,
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Zendesk, voice",
        "url": "https://www.zendesk.com/se/service/voice/"
      }
    },
    {
      "nyckel": "kundtjanstsystem_samtalsinspelning",
      "namn": "Samtalsinspelning",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Zendesk, voice",
        "url": "https://www.zendesk.com/se/service/voice/"
      }
    }
  ],
  "lasta_sidor_lista": [
    {
      "url": "https://www.zendesk.com/se/pricing/",
      "sort": "prislista",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.zendesk.com/se/contact/",
      "sort": "support",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.zendesk.com/.well-known/security.txt",
      "sort": "sakerhet",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.zendesk.com/se/trust-center/",
      "sort": "sakerhet",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.zendesk.com/service/ai/ai-trust/",
      "sort": "dokumentation",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.zendesk.com/service/help-center/faq-software/",
      "sort": "dokumentation",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.zendesk.com/service/help-desk/",
      "sort": "dokumentation",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.zendesk.com/se/marketplace/",
      "sort": "marknadsplats",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.zendesk.com/se/company/",
      "sort": "om",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.zendesk.com/se/contact-center/",
      "sort": "ovrigt",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.zendesk.com/se/service/",
      "sort": "ovrigt",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.zendesk.com/se/service/ai/",
      "sort": "ovrigt",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.zendesk.com/se/service/voice/",
      "sort": "ovrigt",
      "last": "2026-10-18"
    }
  ],
  "kallor": [
    {
      "url": "https://www.zendesk.com/se/company/",
      "titel": "Zendesk, about Zendesk",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.zendesk.com/se/contact/",
      "titel": "Zendesk, contact us",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.zendesk.com/se/pricing/",
      "titel": "Zendesk, pricing",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.zendesk.com/se/trust-center/",
      "titel": "Zendesk, Trust Centre",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.zendesk.com/se/contact-center/",
      "titel": "Zendesk, contact centre software",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.zendesk.com/se/marketplace/",
      "titel": "Zendesk Marketplace",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.zendesk.com/se/service/ai/",
      "titel": "Zendesk, AI for customer service",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.zendesk.com/se/service/voice/",
      "titel": "Zendesk, voice",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.zendesk.com/.well-known/security.txt",
      "titel": "Zendesk, security.txt",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.zendesk.com/se/service/",
      "titel": "Zendesk, startsida",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.zendesk.com/service/ai/ai-trust/",
      "titel": "Zendesk, trust",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.zendesk.com/service/help-center/faq-software/",
      "titel": "Zendesk, faq",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.zendesk.com/service/help-desk/",
      "titel": "Zendesk, help",
      "hamtad": "2026-10-10"
    }
  ]
}