{
  "slug": "talkdesk",
  "namn": "Talkdesk",
  "leverantor": "Talkdesk, Inc.",
  "kategorier": [
    "kundtjanstsystem"
  ],
  "pris_fran": {
    "belopp": 85,
    "valuta": "USD",
    "enhet": "per användare och månad"
  },
  "senast_kontrollerad": "2026-10-18",
  "lasta_sidor": 10,
  "senast_last": "2026-10-18",
  "sida": "https://plattformsguiden.se/system/talkdesk",
  "api": "https://plattformsguiden.se/api/v1/system/talkdesk",
  "webbplats": "https://www.talkdesk.com/",
  "beskrivning": "Talkdesk är en molnbaserad kontaktcenterplattform för kundkontakter i röst och digitala kanaler.",
  "kort_svar": "Talkdesk kostar från 85 dollar per användare och månad. Systemet har datalagring i EU. Talkdesk, Inc. grundades 2011.",
  "annons": false,
  "uppgifter": [
    {
      "nyckel": "pris_fran",
      "namn": "Pris från",
      "varde": {
        "enhet": "per användare och månad",
        "belopp": 85,
        "valuta": "USD"
      },
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Talkdesk, pricing",
        "url": "https://www.talkdesk.com/pricing/"
      }
    },
    {
      "nyckel": "datalagring_eu",
      "namn": "Data lagras i EU",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Talkdesk, cloud contact center platform",
        "url": "https://www.talkdesk.com/cloud-contact-center/"
      }
    },
    {
      "nyckel": "pub_avtal",
      "namn": "Personuppgiftsbiträdesavtal",
      "varde": true,
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Talkdesk, legal",
        "url": "https://www.talkdesk.com/legal/"
      }
    },
    {
      "nyckel": "iso27001",
      "namn": "ISO 27001",
      "varde": true,
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Talkdesk, cloud contact center platform",
        "url": "https://www.talkdesk.com/cloud-contact-center/"
      }
    },
    {
      "nyckel": "soc2",
      "namn": "SOC 2",
      "varde": true,
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Talkdesk, cloud contact center platform",
        "url": "https://www.talkdesk.com/cloud-contact-center/"
      }
    },
    {
      "nyckel": "sso",
      "namn": "Enkel inloggning (SSO)",
      "varde": true,
      "kontrollerad": "2026-10-06",
      "kalla": {
        "titel": "Talkdesk, security certifications and standards",
        "url": "https://www.talkdesk.com/contact-center-platform/security-compliance/certifications-standards/"
      }
    },
    {
      "nyckel": "sarbarhetsrapportering",
      "namn": "Väg för sårbarhetsrapportering",
      "varde": true,
      "kontrollerad": "2026-10-06",
      "kalla": {
        "titel": "Talkdesk, security.txt",
        "url": "https://www.talkdesk.com/.well-known/security.txt"
      }
    },
    {
      "nyckel": "integrationer",
      "namn": "Kopplingar",
      "varde": [
        "collaboration",
        "core industry applications",
        "CRM",
        "GDS",
        "HubSpot",
        "Loyalty",
        "Microsoft Dynamics 365",
        "Microsoft Teams",
        "Salesforce",
        "ServiceNow",
        "Slack",
        "Zendesk",
        "Zoom"
      ],
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Talkdesk, cloud contact center platform",
        "url": "https://www.talkdesk.com/cloud-contact-center/"
      }
    },
    {
      "nyckel": "grundat",
      "namn": "Grundat",
      "varde": 2011,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Talkdesk, about us",
        "url": "https://www.talkdesk.com/about/"
      }
    },
    {
      "nyckel": "kundtjanstsystem_kanaler",
      "namn": "Kanaler",
      "varde": [
        "chat",
        "digital",
        "email",
        "SMS",
        "social channels",
        "voice"
      ],
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Talkdesk, pricing",
        "url": "https://www.talkdesk.com/pricing/"
      }
    },
    {
      "nyckel": "kundtjanstsystem_telefoni",
      "namn": "Inbyggd telefoni",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Talkdesk, cloud contact center platform",
        "url": "https://www.talkdesk.com/cloud-contact-center/"
      }
    },
    {
      "nyckel": "kundtjanstsystem_ai_assistent",
      "namn": "AI-assistent",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Talkdesk, integrations",
        "url": "https://www.talkdesk.com/contact-center-platform/integrations/"
      }
    },
    {
      "nyckel": "kundtjanstsystem_realtidsstatistik",
      "namn": "Statistik i realtid",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Talkdesk, cloud contact center platform",
        "url": "https://www.talkdesk.com/cloud-contact-center/"
      }
    }
  ],
  "lasta_sidor_lista": [
    {
      "url": "https://www.talkdesk.com/pricing/",
      "sort": "prislista",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.talkdesk.com/.well-known/security.txt",
      "sort": "sakerhet",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.talkdesk.com/contact-center-platform/security-compliance/certifications-standards/",
      "sort": "sakerhet",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.talkdesk.com/legal/",
      "sort": "dokumentation",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.talkdesk.com/pricing-cxa/",
      "sort": "dokumentation",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.talkdesk.com/request-demo/",
      "sort": "dokumentation",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.talkdesk.com/contact-center-platform/integrations/",
      "sort": "marknadsplats",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.talkdesk.com/about/",
      "sort": "om",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.talkdesk.com/",
      "sort": "ovrigt",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.talkdesk.com/cloud-contact-center/",
      "sort": "ovrigt",
      "last": "2026-10-18"
    }
  ],
  "kallor": [
    {
      "url": "https://www.talkdesk.com/about/",
      "titel": "Talkdesk, about us",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.talkdesk.com/cloud-contact-center/",
      "titel": "Talkdesk, cloud contact center platform",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.talkdesk.com/contact-center-platform/integrations/",
      "titel": "Talkdesk, integrations",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.talkdesk.com/contact-center-platform/security-compliance/certifications-standards/",
      "titel": "Talkdesk, security certifications and standards",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.talkdesk.com/pricing/",
      "titel": "Talkdesk, pricing",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.talkdesk.com/pricing-cxa/",
      "titel": "Talkdesk, pricing",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.talkdesk.com/request-demo/",
      "titel": "Talkdesk, demo",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.talkdesk.com/.well-known/security.txt",
      "titel": "Talkdesk, security.txt",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.talkdesk.com/",
      "titel": "Talkdesk, startsida",
      "hamtad": "2026-10-10"
    },
    {
      "url": "https://www.talkdesk.com/legal/",
      "titel": "Talkdesk, legal",
      "hamtad": "2026-10-10"
    }
  ]
}