{
  "slug": "puzzel",
  "namn": "Puzzel",
  "leverantor": "Puzzel",
  "kategorier": [
    "kundtjanstsystem"
  ],
  "pris_fran": null,
  "senast_kontrollerad": "2026-10-18",
  "lasta_sidor": 15,
  "senast_last": "2026-10-18",
  "sida": "https://plattformsguiden.se/system/puzzel",
  "api": "https://plattformsguiden.se/api/v1/system/puzzel",
  "webbplats": "https://www.puzzel.com/sv/",
  "beskrivning": "Puzzel är en molnbaserad kontaktcenterplattform som samlar röst, chatt, e-post, sms och sociala medier i en arbetsyta.",
  "kort_svar": "Puzzel är en molnbaserad kontaktcenterplattform som samlar röst, chatt, e-post, sms och sociala medier i en arbetsyta. Systemet har datalagring i EU. Puzzel har huvudkontor i Oslo och grundades 1998.",
  "annons": false,
  "uppgifter": [
    {
      "nyckel": "datalagring_eu",
      "namn": "Data lagras i EU",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Puzzel, kunddata inom EU och AI",
        "url": "https://www.puzzel.com/european-cx-ai-you-can-trust-puzzel"
      }
    },
    {
      "nyckel": "pub_avtal",
      "namn": "Personuppgiftsbiträdesavtal",
      "varde": true,
      "kontrollerad": "2026-10-06",
      "kalla": {
        "titel": "Puzzel, kunddata inom EU och AI",
        "url": "https://www.puzzel.com/european-cx-ai-you-can-trust-puzzel"
      }
    },
    {
      "nyckel": "soc2",
      "namn": "SOC 2",
      "varde": true,
      "kontrollerad": "2026-10-06",
      "kalla": {
        "titel": "Puzzel, kunddata inom EU och AI",
        "url": "https://www.puzzel.com/european-cx-ai-you-can-trust-puzzel"
      }
    },
    {
      "nyckel": "integrationer",
      "namn": "Kopplingar",
      "varde": [
        "Microsoft Dynamics",
        "Microsoft Teams",
        "Salesforce",
        "Zendesk"
      ],
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Puzzel, integrationer",
        "url": "https://www.puzzel.com/sv/platform/integrations"
      }
    },
    {
      "nyckel": "huvudkontor",
      "namn": "Huvudkontor",
      "varde": "Oslo",
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Puzzel, om oss",
        "url": "https://www.puzzel.com/sv/about"
      }
    },
    {
      "nyckel": "grundat",
      "namn": "Grundat",
      "varde": 1998,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Puzzel, om oss",
        "url": "https://www.puzzel.com/sv/about"
      }
    },
    {
      "nyckel": "kundtjanstsystem_kanaler",
      "namn": "Kanaler",
      "varde": [
        "chatt",
        "e-post",
        "röst",
        "SMS",
        "sociala medier",
        "telefonsamtal"
      ],
      "kontrollerad": "2026-10-05",
      "kalla": {
        "titel": "Puzzel, sprak",
        "url": "https://www.puzzel.com/sv/customers/spr%C3%A5kservice"
      }
    },
    {
      "nyckel": "kundtjanstsystem_telefoni",
      "namn": "Inbyggd telefoni",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Puzzel, kontakt",
        "url": "https://www.puzzel.com/sv/contact"
      }
    },
    {
      "nyckel": "kundtjanstsystem_ai_assistent",
      "namn": "AI-assistent",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Puzzel, kunddata inom EU och AI",
        "url": "https://www.puzzel.com/european-cx-ai-you-can-trust-puzzel"
      }
    }
  ],
  "lasta_sidor_lista": [
    {
      "url": "https://www.puzzel.com/sv/packages",
      "sort": "prislista",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.puzzel.com/sv/contact",
      "sort": "support",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.puzzel.com/european-cx-ai-you-can-trust-puzzel",
      "sort": "sakerhet",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.puzzel.com/customers/help-insurance",
      "sort": "dokumentation",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.puzzel.com/customers/sprakservice",
      "sort": "dokumentation",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.puzzel.com/demo-request",
      "sort": "dokumentation",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.puzzel.com/public-faq",
      "sort": "dokumentation",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.puzzel.com/security-intro",
      "sort": "dokumentation",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.puzzel.com/sv/customers/spr%C3%A5kservice",
      "sort": "dokumentation",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.puzzel.com/sv/demo-request",
      "sort": "dokumentation",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.puzzel.com/platform/integrations",
      "sort": "marknadsplats",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.puzzel.com/sv/platform/integrations",
      "sort": "marknadsplats",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.puzzel.com/sv/about",
      "sort": "om",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.puzzel.com/sv/",
      "sort": "ovrigt",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.puzzel.com/sv/products/contact-centre",
      "sort": "ovrigt",
      "last": "2026-10-18"
    }
  ],
  "kallor": [
    {
      "url": "https://www.puzzel.com/european-cx-ai-you-can-trust-puzzel",
      "titel": "Puzzel, kunddata inom EU och AI",
      "hamtad": "2026-10-13"
    },
    {
      "url": "https://www.puzzel.com/sv/about",
      "titel": "Puzzel, om oss",
      "hamtad": "2026-10-13"
    },
    {
      "url": "https://www.puzzel.com/sv/contact",
      "titel": "Puzzel, kontakt",
      "hamtad": "2026-10-13"
    },
    {
      "url": "https://www.puzzel.com/sv/packages",
      "titel": "Puzzel, priser och paketlösningar",
      "hamtad": "2026-10-13"
    },
    {
      "url": "https://www.puzzel.com/sv/platform/integrations",
      "titel": "Puzzel, integrationer",
      "hamtad": "2026-10-13"
    },
    {
      "url": "https://www.puzzel.com/sv/products/contact-centre",
      "titel": "Puzzel, kontaktcenterplattform",
      "hamtad": "2026-10-13"
    },
    {
      "url": "https://www.puzzel.com/platform/integrations",
      "titel": "Puzzel, kopplingar",
      "hamtad": "2026-10-13"
    },
    {
      "url": "https://www.puzzel.com/sv/customers/spr%C3%A5kservice",
      "titel": "Puzzel, sprak",
      "hamtad": "2026-10-13"
    },
    {
      "url": "https://www.puzzel.com/sv/demo-request",
      "titel": "Puzzel, demo",
      "hamtad": "2026-10-13"
    },
    {
      "url": "https://www.puzzel.com/customers/sprakservice",
      "titel": "Puzzel, sprak",
      "hamtad": "2026-10-13"
    },
    {
      "url": "https://www.puzzel.com/demo-request",
      "titel": "Puzzel, demo",
      "hamtad": "2026-10-13"
    },
    {
      "url": "https://www.puzzel.com/customers/help-insurance",
      "titel": "Puzzel, help",
      "hamtad": "2026-10-13"
    },
    {
      "url": "https://www.puzzel.com/public-faq",
      "titel": "Puzzel, faq",
      "hamtad": "2026-10-13"
    },
    {
      "url": "https://www.puzzel.com/security-intro",
      "titel": "Puzzel, security",
      "hamtad": "2026-10-13"
    },
    {
      "url": "https://www.puzzel.com/trust-centre",
      "titel": "Puzzel, trust",
      "hamtad": "2026-10-13"
    },
    {
      "url": "https://www.puzzel.com/sv/",
      "titel": "Puzzel, startsida",
      "hamtad": "2026-10-13"
    }
  ]
}