{
  "slug": "jira-service-management",
  "namn": "Jira Service Management",
  "leverantor": "Atlassian Pty Ltd",
  "kategorier": [
    "arendehanteringssystem"
  ],
  "pris_fran": {
    "belopp": 21.5,
    "valuta": "USD",
    "enhet": "per användare och månad"
  },
  "senast_kontrollerad": "2026-10-18",
  "lasta_sidor": 3,
  "senast_last": "2026-10-18",
  "sida": "https://plattformsguiden.se/system/jira-service-management",
  "api": "https://plattformsguiden.se/api/v1/system/jira-service-management",
  "webbplats": "https://www.atlassian.com/software/jira/service-management",
  "beskrivning": "Jira Service Management är Atlassians verktyg för IT-support och ärendehantering med stöd för incidenter, ändringar och serviceförfrågningar.",
  "kort_svar": "Jira Service Management kostar från 21,50 dollar per användare och månad. Systemet har datalagring i EU. Det finns en gratisversion och en provperiod på 14 dagar.",
  "annons": false,
  "uppgifter": [
    {
      "nyckel": "pris_fran",
      "namn": "Pris från",
      "varde": {
        "enhet": "per användare och månad",
        "belopp": 21.5,
        "valuta": "USD"
      },
      "kontrollerad": "2026-10-14",
      "kalla": {
        "titel": "Atlassian, Service Collection pricing",
        "url": "https://www.atlassian.com/collections/service/pricing?bundle=jira-service-management"
      }
    },
    {
      "nyckel": "gratisversion",
      "namn": "Gratisversion",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Atlassian, Service Collection pricing",
        "url": "https://www.atlassian.com/collections/service/pricing?bundle=jira-service-management"
      }
    },
    {
      "nyckel": "provperiod_dagar",
      "namn": "Provperiod",
      "varde": 14,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Atlassian, Service Collection pricing",
        "url": "https://www.atlassian.com/collections/service/pricing?bundle=jira-service-management"
      }
    },
    {
      "nyckel": "datalagring_eu",
      "namn": "Data lagras i EU",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Atlassian, Service Collection pricing",
        "url": "https://www.atlassian.com/collections/service/pricing?bundle=jira-service-management"
      }
    },
    {
      "nyckel": "sso",
      "namn": "Enkel inloggning (SSO)",
      "varde": true,
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Atlassian, Service Collection pricing",
        "url": "https://www.atlassian.com/collections/service/pricing?bundle=jira-service-management"
      }
    },
    {
      "nyckel": "driftstatus",
      "namn": "Driftstatussida",
      "varde": true,
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Atlassian, Service Collection pricing",
        "url": "https://www.atlassian.com/collections/service/pricing?bundle=jira-service-management"
      }
    },
    {
      "nyckel": "sarbarhetsrapportering",
      "namn": "Väg för sårbarhetsrapportering",
      "varde": true,
      "kontrollerad": "2026-10-06",
      "kalla": {
        "titel": "Jira, security.txt",
        "url": "https://www.atlassian.com/.well-known/security.txt"
      }
    },
    {
      "nyckel": "integrationer",
      "namn": "Kopplingar",
      "varde": [
        "Active Directory",
        "Airflow",
        "dbt",
        "Microsoft Teams",
        "Slack"
      ],
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Atlassian, Service Collection pricing",
        "url": "https://www.atlassian.com/collections/service/pricing?bundle=jira-service-management"
      }
    },
    {
      "nyckel": "arendehanteringssystem_kanaler",
      "namn": "Kanaler",
      "varde": [
        "chat",
        "customer portal",
        "email",
        "embedded widget",
        "Microsoft Teams",
        "Slack"
      ],
      "kontrollerad": "2026-10-10",
      "kalla": {
        "titel": "Atlassian, Service Collection pricing",
        "url": "https://www.atlassian.com/collections/service/pricing?bundle=jira-service-management"
      }
    },
    {
      "nyckel": "arendehanteringssystem_kunskapsbas",
      "namn": "Kunskapsbas",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Atlassian, Service Collection pricing",
        "url": "https://www.atlassian.com/collections/service/pricing?bundle=jira-service-management"
      }
    },
    {
      "nyckel": "arendehanteringssystem_sla",
      "namn": "Servicenivåer",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Atlassian, Service Collection pricing",
        "url": "https://www.atlassian.com/collections/service/pricing?bundle=jira-service-management"
      }
    },
    {
      "nyckel": "arendehanteringssystem_ai_assistent",
      "namn": "AI-assistent",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Atlassian, Service Collection pricing",
        "url": "https://www.atlassian.com/collections/service/pricing?bundle=jira-service-management"
      }
    },
    {
      "nyckel": "arendehanteringssystem_itil",
      "namn": "ITIL-stöd",
      "varde": true,
      "kontrollerad": "2026-10-04",
      "kalla": {
        "titel": "Atlassian, Service Collection pricing",
        "url": "https://www.atlassian.com/collections/service/pricing?bundle=jira-service-management"
      }
    }
  ],
  "lasta_sidor_lista": [
    {
      "url": "https://www.atlassian.com/collections/service/pricing?bundle=jira-service-management",
      "sort": "prislista",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.atlassian.com/software/jira/service-management/pricing",
      "sort": "prislista",
      "last": "2026-10-18"
    },
    {
      "url": "https://www.atlassian.com/.well-known/security.txt",
      "sort": "ovrigt",
      "last": "2026-10-06"
    },
    {
      "url": "https://www.atlassian.com/software/jira/service-management",
      "sort": "ovrigt",
      "last": "2026-10-18"
    }
  ],
  "kallor": [
    {
      "url": "https://www.atlassian.com/collections/service/pricing?bundle=jira-service-management",
      "titel": "Atlassian, Service Collection pricing",
      "hamtad": "2026-10-14"
    },
    {
      "url": "https://www.atlassian.com/software/jira/service-management/pricing",
      "titel": "Jira Service Management, priser",
      "hamtad": "2026-10-14"
    },
    {
      "url": "https://www.atlassian.com/software/jira/service-management",
      "titel": "Jira Service Management, startsida",
      "hamtad": "2026-10-14"
    }
  ]
}